Privacy Policy
At 212 HVAC, we are committed to protecting the privacy and personal information of our clients. This Privacy Policy outlines the types of information we collect from our lead form and how we use, store, and protect that information. By accessing or using our lead form, you consent to the terms of this Privacy Policy.
Information We Collect
1. Personal Information
- Name
- Email address
- Phone number
- Address
- Any additional information voluntarily provided by the user in the lead form
2. Non-Personal Information
- Browser information
- Device information
- IP address
- Cookies and usage data
Use of Collected Information
1. Personal Information
- We use personal information to contact individuals who have expressed interest in our HVAC services.
- Personal information may be used to provide quotes, schedule appointments, and/or answer inquiries related to our services.
- We may use personal information for marketing purposes, such as sending promotional offers or newsletters, but only with explicit consent from the user.
2. Non-Personal Information
- Non-personal information is collected to improve our lead form, understand user preferences, and optimize our advertising campaigns.
- We may also use non-personal information for statistical analysis, research, or reporting purposes.
Data Storage and Security
1. Data Storage:
- Personal and non-personal information collected through our lead form is securely stored on our servers or on third-party servers with appropriate safeguards in place.
- We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
2. Data Security
- We implement industry-standard security measures to protect personal information against unauthorized access, alteration, disclosure, and/or destruction.
- However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of data transmitted or stored electronically.
Sharing of Information
1. We do not sell, trade, or rent personal information to third parties without the client’s explicit consent.
2. We may share personal information with trusted third-party service providers who assist us in operating our business, such as email service providers or customer relationship management platforms. These third parties are obligated to maintain the confidentiality and security of personal information.
3. We may disclose personal information if required by law or in response to valid legal requests, such as court orders or government regulations.
Your Rights
1. You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
2. You have the right to opt out of receiving marketing communications from us. You can unsubscribe from our promotional emails by following the instructions provided in the email or by contacting us directly.
SMS
At 212 HVAC, we respect your privacy and are committed to protecting your personal information. We collect phone numbers only to provide our services and communication. We do not share your phone number or consent for SMS messaging with third parties for SMS purposes. By providing your phone number, you agree to receive SMS messages related to your service. You can opt-out anytime by replying “STOP.”
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated Privacy Policy will be posted on our website, and the date of the latest revision will be indicated at the beginning of the policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
212 HVAC
Address: 300 Morgan Avenue #P
Brooklyn, NY 11211
Email: info@212HVAC.com
Phone: (917) 633-5959
Effective Date: 6/29/2023
